運送政策

Shipping & Delivery


Countries Estimated Delivery 

 Australia, Austria, Belgium, Bulgaria,

Canada, Czechia, Denmark, Estonia,

Finland, France, Germany, Greece, 

Hungary, Ireland, Italy, Lithuania,

Luxembourg, Netherlands, New Zealand,

Poland, Portugal, Romania, Slovakia,

Spain, Sweden

10-20 Business Days

 Japan

5-15 Business Days

Macao, Taiwan

5-10 Business Days

Don't see your country? No worries! We're constantly adding countries to the list and if you want to know if Paws & Whiskers Boutique can ship to your country, feel free to send us an email at info@pawsnwhiskersboutique.com to find out!

**During peak periods, order processing and shipping may experience slight delays. We appreciate your continued patience and understanding in advance. It's our top priority to make sure your orders get delivered to you as soon as possible.**

Customs Duties

  • All Non-EU shipments will be delivered with duty and tax unpaid.
  • All import (customs) duties and/or taxes must be paid by customers referring to local custom policy. By placing an order, you agree to take responsibility for any applicable import fees.
  • According to customs regulations, Paws & Whiskers Boutique cannot declare purchased items as gifts or list an amount lower than the actual product price.


Wrong or Incomplete Address

Paws & Whiskers Boutique cannot be held liable for lost orders due to incomplete or incorrect checkout information. We are also not responsible for packages lost or stolen after carrier delivery confirmation. Please note that once your order is shipped, changes or updates, including shipping addresses, billing information, promotional adjustments, modifications to the products ordered, or cancellations cannot be made.

Problems?

If your package takes an unusually long time to arrive, please contact us via email at info@pawsnwhiskersboutique.com and we will do our best to assist you.